What types of luxury experiences do you offer?
At Joanna Bruty we specialize in bespoke luxury travel experiences, including:

• Private villa stays and 5-star hotel accommodations

• Exclusive events and VIP access

• Tailor-made itineraries across Europe and beyond

• Luxury cruises and private yacht charters

​​

How do I begin planning my luxury escape?
Start by contacting us through our Contact Page, providing details about your desired destination, travel dates, and any special preferences. Our team will craft a personalised itinerary tailored to your vision.

​

What is the booking process?
Once your itinerary is finalised, we'll provide a detailed proposal. A deposit is required to secure your booking, with the balance due closer to your travel date. Payments are processed securely through our trusted partners.

​

Can you accommodate special requests or unique experiences?
Absolutely. Whether it's a private helicopter tour, a bespoke culinary experience, or a tailored wellness retreat, we pride ourselves on delivering unique experiences that exceed expectations.

​

What happens if I need to cancel or modify my booking?
We understand that plans can change. Our Refund Policy outlines the procedures and any applicable fees associated with cancellations or modifications. We recommend reviewing this policy prior to booking.

​

Do you offer travel insurance?
While we don't sell insurance directly, we strongly recommend purchasing comprehensive travel insurance to protect your investment. We can provide guidance on reputable providers upon request.

​

Are your services available worldwide?
Yes, we offer luxury travel experiences across the globe. Our expertise spans various continents, ensuring that your journey is seamless and extraordinary, regardless of the destination.

​

How can I contact you while on holiday?
We provide 24-hour contact support during your holiday. Should you need assistance, have an urgent enquiry, or require changes to your itinerary, our dedicated team is available around the clock to ensure your experience is smooth and stress-free.

​

How do I contact you for more information before booking?
For personalised assistance or to begin planning your luxury escape, please visit our Contact Page to reach out to our dedicated team. We're here to turn your travel dreams into reality.

​